Welcome to 5.4 : Consumer complaints
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Web Links For: 5.4 : Consumer complaints
You are here: Main >  5: Selling on the Internet > 5.4 : Consumer complaints
Visit these sites to see what you should do to avoid and resolve complaints without arbitration and get general advice on improving customer relations.



Advertising Standards Association Hits:387
Description:Complaints about false advertising or claims in the UK.

Internet Consumer Assistance Bureau Hits:53
Description:Middle ground between consumer complaints and merchant responses.

National Association of Citizens' Advice Bureaux Hits:107
Description:Will help lodge a complaint and work with you to resolve a consumer dispute with a supplier within the UK or the EU.

Office of Fair Trading Hits:386
Description:Does not normally deal with consumer complaints but its site provides plenty of help for consumers. It can step in to help deal with recurrent problems.

Trading Standards Hits:372
Description:This government body has the power to investigate claims against false service or supply of goods and is often used by consumers who've been scammed by an online shop.



You are here: Main >  5: Selling on the Internet > 5.4 : Consumer complaints
Visit these sites to see what you should do to avoid and resolve complaints without arbitration and get general advice on improving customer relations.

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