 Be eBay Smart With The Winning ChecklistPublished Date: 2008-09-02 16:23:16 WorkOnInternet.com
Have you found out everything you possibly could about your items? How about typing their names into a search engine. You may come across information that you were not aware of. If someone else is selling the same thing as you, then always try to provide more information about it than they do. Do you monitor the competition? Ensure you are fully up to date with what other similar or the same items that you are also selling are priced at. Ask yourself, what is the point in commencing a fixed price auction for $75 when there is another seller offering it for $65. Do you have excellent pictures or graphics of the items? It is essential to photograph the item that you have for sale. If you get serious about eBay but don't have a camera, then you will probably want to invest in one at some point.This is essential and by having quality graphics, this will give you a huge advantage over the vast majority of eBay sellers. Are you emailing your sellers? It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment". Follow this up with "Thanks for your payment, I have posted your [item name] today". You will be surprised how many problems you will avoid just by communicating this way. Such communication is the foundation for building repeated eBay business for you. Also, are you checking your emails? Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you. Do your item description pages have everything that buyers need to know? If customers will be buying from other countries you should ensure that you have delivery charges to different countries and show this on each of your auctions. If you have any special terms and conditions (for example, if you will give a refund on any item as long as it hasn't been opened), then you should make sure these are displayed too. Have you been wrapping your items correctly? Your wrapping should be professional for the best impression: ensure you use the correct sized parcles and envelopes, don't ignore the advantage of using bubble wrap and try to print the address label rather than hand write it. Don't forget, first class post gives the impression of you as a quality seller. Do you follow up? Remember, it is always worth sending out an email a few days after you post the item to the buyer asking if they are delighted with their purchase? I hope you received it and it was as you expected." This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Being a really good eBay seller, more than anything else, is about providing genuinely good and honest customer service. That's the only foolproof way to protect your reputation. Don't underestimate the power an eBay Power Seller's reputation has. It may just ensure you receive more and higher bids than a rival seller selling the same or a similar item. Trust is important and this is conveyed easily when you have such status as an eBay Power Seller. ------------------------------ Michael Tasker operates a successful information marketing business and continues to expand to various websites plus direct marketing channels as well. Discover the secrets to become an Ebay power seller in the new A-Z guide and power yourself into the 2% Ebay elite. The audio and transcript guide shows you everything that the elite use to generate a huge income selling on Ebay. Sign up for a free course at: http://www.goodbyemoneyworries.com/ebaycashpoint/ebaysign.html
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