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His email inbox held that familiar report from his website monitoring company. He smiled. As usual, there were no error alerts. That's what he liked to see -- his website still performing well. He looked carefully at the report. All the forms were functioning. The shopping cart, too. Password protection was functioning. At least he did not have to worry about his web site this evening. There were still some download speed issues reported by the new Hong Kong monitoring station. He made a mental note to raise the issue with his web host contact in the morning. Just as he was putting on his jacket to leave, his cell phone rang. A few minutes later, he called his wife. "Hi Ruby. How's dinner doing?" "Great, Carl. You'll be home soon?" "I was just about to leave when my cell phone rang. It was the website monitoring people calling. It seems the web site went down. They were reporting from London." "You mean your European customers can't access the site?" Ruby asked. "That's what I thought at first. When the Hong Kong monitoring station reported an alert, I assumed the transatlantic connection was blocked. But when the Florida monitoring station reported in, I had to check the site. And guess what?" "I guess that you won't be home for dinner." "Sorry. I have to get on the line with the web host and straighten this all out." "Hey, that's OK. I'm just happy you get instant those alerts. I would hate to see you get that call during our dinner and have to go all the way back into the office. Let me know when you're coming home." "OK. I'll let you know as soon as I do. Bye." Carl checked the more detailed report online, like this example. As Carl dialed his ISP, he realized it would likely be a long evening. But not as long as if he received less frequent reports. And not as long as the next day would be if the website had been offline for the next. And that's what website monitoring is all about. ABOUT THE AUTHOR David Leonhardt is a website marketing and SEO consultant from Montreal, Canada. Get more details on web site monitoring at this website monitoring page or at Monitoring-Central.com.
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