by Andrew Karasev

Microsoft Great Plains – main Microsoft Business Solutions application for US and Latin American (except Brazil, where MBS promotes Navision) markets is built with multiple modules. In the case of Sales automation you – software selection specialist should consider two Microsoft Great Plains modules: Sales Order Processing (SOP) and Invoicing. You should understand the difference between the two and see which one is the best fit for your company. Let’s consider two modules SOP and Invoicing. We’ll give you non formal view, based on our consulting practice.

We are group of Chicago and Houston based Microsoft Business Solutions Great Plains, Microsoft CRM, RMS and Navision consultants who saw the economic boom at the end of 20th century and then deep recession, which hit high tech and telecommunication sectors with extreme severity.

by Andrew Karasev

Microsoft CRM is CRM answer from Microsoft Business Solutions. If you compare it to other traditional CRM applications, such as Siebel - you will see that Microsoft CRM does use all the resent Microsoft technologies, that means that Microsoft targets its CRM to Windows market exclusively, plus this means that Microsoft CRM is more difficult in its installation. Microsoft doesn't even have to care about other platforms, such as Linux/Unix or Apple. Now - we see kind of paradoxical situation when Microsoft CRM is gaining market share even in recession and early post-recession time. Where is the secret?